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Shipping & Returns Policy

All products listed on the CC Collection Online Shop are subject to a UK postage and packing charge of £2.50 within the United Kingdom. ORDERS THAT INCLUDE TWO PATTERN PACKS AND/OR ARE OVER £30.00 IN UK QUALIFY FOR FREE SHIPPING.  If recorded mail is required in the UK an additional sum of £1 will be charged.

For international worldwide orders the charge is £7.50 and for Europe £6.50.  

Post is collected Monday through to Friday and UK orders should be expected within 2-3 working days subject to Royal Mail

If any goods are not currently in stock but an order is expected within a few days from our suppliers, we will, unless you instruct otherwise, withhold your order until the delivery of those goods.  If the expected delivery time is more than 7 days but less than 21 days, we will send a partial order with the balance to be forwarded as soon as possible.

Products once opened cannot be accepted for return unless the fault is in the manufacture or were received in a damaged condition.  Please notify us immediately if this is the case as claims for damaged or faulty goods will not be accepted after seven days of the dispatch date.

Please do contact us if you have any queries

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